We provide this privacy statement explaining our online information practices, so that you can decide whether and how to interact with the Site and the Services.
We may release your information when we deem it appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Contact Data and Other Identifiable Information
This site collects certain user information, which may include a username and password, contact information, or any other data that you type in to the site. It may also identify your IP address to help identify you on future visits to the site. At our discretion, the Site may use this data to:
- Personalize the user experience and/or customer service
- Improve the site
- To process transactions
- Administer a contest, promotion, survey or other site feature or function
- Send email to users
Sharing User Data
The site may share user data with third parties that
help the site owner operate and manage the site,
The site will only share such user data with these third parties in the aggregate, using collected data reporting on user activity and data that the site collects, but not identifying individual users. Information limited to or identifying individual site users will not be shared.
California Privacy Rights
California Civil Code Section 1798.83 permits Site users who are residents of California to request and receive once a year a list of any third parties to whom we disclosed any of that user’s personal information for direct marketing purposes in the preceding calendar year, as well as the categories of personal information disclosed. If you are a California resident and you wish to make such a request or have any questions about the Site’s information sharing, you may send an email to [email protected], or write to 1120 Deer Park Road Deer Park, California 94576.
Mobile Device Privacy
The following applies to our site, when viewed on a mobile device:
When accessed with a mobile deivce, our site may collect information automatically, such as the type of mobile device you have, device identifiers, and information about your use of the site. Regardless of the device you use to access the site, it will also collect information you provide, as well as information about your interaction with the site and its content.
If location services are activated on your mobile device, our site may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website or one of our mobile applications. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.
Protection of user information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you share with the site.
In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the Site may not operate properly.
We are based in Deer Park, CA and you are contracting to use our Site. This Policy and all matters arising from your use of the Site are governed by and will be construed according to the laws of Deer Park, CA, without regard to any choice of laws rules of any jurisdiction. The federal courts and state courts that have geographical jurisdiction over disputes arising at our office location in Deer Park, CA will be the only permissible venues for any and all disputes arising out of or in connection with this Policy or the Site and Service.
Notwithstanding anything that may be contrary within the “Disputes” provisions above, all matters, and all claims within a multi-claim matter, that are arbitrable, including all claims for monetary damages, shall be decided by a single arbitrator to be selected by us, who shall hold hearings in or near Deer Park, CA, under the rules of the American Arbitration Association.
If you have any questions about these Terms, please address them to [email protected]
These terms were last updated on September 19, 2017
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not share or sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
All sales are final in accordance with state and federal regulations concerning the sale of alcohol. Any refunds requests will be processed as a store credit if your wine has not yet been shipped. Please call customer service at (707) 963-3816 ext. 103.
We guarantee our product and will replace any wines that are damaged in transit. Should your wine arrive damaged, please contact customer service at (707) 963-3816 ext. 103.
SHIPPING AND DELIVERY POLICY
Please be assured that your items will ship out within five days of purchase. We prepare shipments on Mondays, Tuesdays and Wednesdays. Any orders received after 11am on Wednesday, will ship the following Monday.
By purchasing our wines, you certify that you are at least 21 year of age. You are acknowledge that all wine shipments require an adult over the age of 21 years of age to sign for the package upon delivery.
We determine the most efficient shipping carrier for your order and will send you your tracking number via email. The carriers that may be used are: FedEx Ground or FedEx Express. UPS may be used upon special request only. Sorry but we cannot ship to P.O. Boxes.
You will receive a notification email with your Tracking Information. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. SHIPPING AND HANDLING COSTS: FedEx standard rates will apply for your wine purchase. Please note: All orders will be charged sales tax where applicable in accordance to the local tax rate as determined by the shipping location.